At Catalina Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal information when you visit our website or contact us via phone or email. By using our website or services, you agree to the collection and use of information in accordance with this policy and accept the terms outlined below.

Information Collection and Use

We may collect personal information from you including, but not limited to, your name, phone number, and email address when you contact us through our call request form or any other means. This information is used to facilitate service requests and communicate service-related information.

We also automatically collect non-personal browsing data such as your IP address, browser type, and browsing behavior on our website through cookies and web beacons. This data helps us improve our website and enhance user experience.

Information Sharing

Your personal information may be shared with our trusted partners who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential. We do not sell or trade your personal information to third parties.

Communication Consent

By using our services, you consent to being contacted by us and our partners via phone, email, or text for operational and service-related purposes.

Dispute Resolution

By using this website and our services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. You agree that the maximum compensation for any claims is limited to $100. Furthermore, you agree to bear your own legal fees and expenses in the event of a dispute.

Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Your continued use of our website after any modifications indicates your acceptance of the revised policy. It is advisable to periodically review this policy for any changes.

Opt-Out

If you wish to opt-out of any communications from us, please contact us at (714) 410-6745. We will respect your request promptly and ensure your preferences are met.